Transfer your Web Site / Web Hosting to Digital Ark
Like with car insurance you should check that you are getting the best deal on your
web site hosting. When was the last time you checked to see you were getting the
best deal?
This page has been designed as a guide to reviewing your current web hosting package
so that you can make an informed decision of if it makes sense to change.
What you should consider
- How much am I paying for my service?
- What is included in the service?
- Do I have to pay for extras I.e. Renewal of domain name?
- Are there penalties if I go over my bandwidth limit?
- Does it expensive to move to the next package?
- Is the service easy to use?
- Is the service (my web site) always online?
- How reliable is my current host?
- How good / responsive is the support?
- Is the domain name registered in my name?
- Will my current host release my domain without a problem?
How to transfer Web Hosting
Contact us and advise us that you wish to transfer web hosting to Digital Ark. This
will help us understand your requirements so that we can provide advice on what
web hosting package you need.
Advise your current web host that you wish to transfer. The actual process will
vary from web host to web host. Some may charge a release fee and others may not.
You will not know until you ask.
The key requirements for making a transfer is to get the domain name servers changed
so that the y are pointed to Digital Ark. While this may sound complicated this
is very simple and we will provide you with a short piece of text that you then
can pass to your existing web host.
The name servers need to be changed to the following:
- ns.mainnameserver.com
ns2.mainnameserver.com
When the name servers have been changed, it may take 24 - 48 hours for the different
registries to update to point to Digital Ark. However, in our experience if the
change is made in the evening, the updates are usually in place before the start
of the following day.
How to transfer domain name
The process above will mean that you will be able to use your domain name with the
web hosting provided by Digital Ark. However, your domain name will still be with
the organisation through who you registered your domain name.
You do not need to change the domain registration details to use the web hosting
services provided by Digital Ark. However, we recommend that you do transfer your
domain registration as this will remove the complexity of you having to remember
to pay for your web hosting through us and pay the domain registration renewal fees
through someone else. If you miss the registration payment, you may lose your domain
name.
It is also worth remembering that the renewal fees of .co.uk domain names is included
in our web hosting fees.
In order to transfer your domain to Digital Ark, you need to ask your current provider
to:
- Contact current web host to make sure the domain is ‘unlocked’ (can be transferred).
- You may also need a Transfer Authorisation Code.
When you have this information we can start the transfer process.
The transfer of the domain can take up to 7 days (note as long as the name servers
have been changed this does not impact moving your web hosting to Digital Ark).
However, it is our experience that this can be completed in less that 1 hour.
Finally....
We are here to help the process as easy as possible. We will provide the required
level of support to make the transfer as simple as possible. Where required we
will help:
- Completing steps of the transfer where we can
- Setting up e-mail addresses
- Setting up FTP accounts
- Uploading your web site
- And much more....
Guide to transferring UK domains
Transferring your UK domains to Digital Ark is simple - just follow the guidelines
in this FAQ.
- Change the tag of the domain to 'EXTEND'.
- Contact Digital Ark so we can complete the transfer.
Moving UK domains from 123-reg to Digital Ark:-
- Log in to your 123-reg members area.
- Select to modify the domain you want to move.
- In the Domain Control Panel select 'Change IPS Tag'.
- Enter 'EXTEND' as the new IPS Tag.
- Contact Digital Ark so we can complete the transfer.
Moving UK domains from UKREG to Digital Ark-
- Select 'Configure Domains' from UKREG.
- Log in to your account.
- Select the UK domain that you want to move
- Select to modify the IPS Tag.
- Enter 'EXTEND' as the new IPS Tag.
- Contact Digital Ark so we can complete the transfer.
Moving UK domains from Easyspace:-
- Login to your Easyspace Control Panel.
- Click 'Service Management'.
- Select 'Transfer Management'.
- Click 'Transfer Away'.
- You then need to call the number provided to get a licence key.
- When you have the key click 'Click Here'.
- Select your domain name and enter the 'licence' key.
- On next screen select 'EXTEND' from the drop-down list and enter your credit or
debit card details.
- Contact Digital Ark so we can complete the transfer.
Moving UK domains from VistaPrint:-
- Contact VistaPrint support and advise you wish to transfer domain.
- VistaPrint will add a Transfer Domain Package to your VistaPrint shopping cart.
- Checkout the VistaPrint cart and you will receive an e-mail that provides a link
to a transfer control panel.
- Contact Digital Ark so we can provide guidance on what needs to be changed to allow
the transfer to take place.