Archive for April, 2012

36. How Special Holiday Offers Help to Increase Sales

Thursday, April 19th, 2012

In years past, Sunday was genuinely a day of rest and all the shops were closed. Bank holidays were a bonus day off where we would all pray for sun (inevitably we would get rain!) and hope to enjoy precious free time with friends and family. Nowadays for those of us lucky enough to be self employed or working outside of the retail industry we can still take full advantage of these “days off” how we choose.

However, for those in the retail industry these “holidays” are the perfect time to entice the rest of us off the beach, from in front of the television and out of our gardens to spend our hard earned money on the wares they have to offer. How do they tempt us? By way of huge savings and discounts for a limited time only.

One of the first examples of this is what has become known as “Black Friday” in the United States. Thanks Giving is a major holiday for all Americans, and initially employers would give their members of staff the following day off work to recover from whatever “revelling” they had partaken in. Now…having clicked on to the fact that most Americans are not at work, retailers have taken to opening their doors as early as 4am offering promotional sales in order to “kick start” the Christmas shopping season

The UK’s best example of this has always been referred to as “The January Sales”. Having spent a fortune on presents and entertaining the family over the Christmas period, we are persuaded to part with more money by way of huge discounts in every retail store from the first working day of the New Year.  Why it is still referred to as the “January Sales” is now a question indeed, as well before Santa has left the North Pole, we are being bombarded with adverts from retailers stating “SALE STARTS BOXING DAY”.

With the way of world and the economic climate such at it is today, we no longer spend these holidays in the traditional way they were intended. We work hard to earn our money and when it comes to spending it we love a bargain, so retailers will continue to attract us through their doors with promises of huge savings, regardless of it being Easter, Mayday or Christmas and no doubt we will continue to be happy to oblige!

If you have a pay monthly website service, like those offered by Digital Ark, you can add offers to your website for holidays (and other times) and remove them without having to worry about additional costs.  Other options include adding discount coupons to your Google Places page.

If you would like more information, please contact me.

35. Every business does not need a website – they need an effective website!

Tuesday, April 17th, 2012

In the Time newspaper today (Tuesday 17th April 2012), they had their 3rd of 6 Small Business Masterclasses titles “Acquiring customers digitally” (I recommend reading a copy).  It talked about how no business, even small micro businesses like local plumbers and electricians, etc cannot afford to ignore the power of the web.

The main reason being that there has been a huge shift from established ways of attracting customers such as directories, parish magazines, leaflets, cards in shop windows, etc to more and more people searching for products or services online (either with a computer or increasingly a smartphone).

One of the alarming points the article states is “Research has shown that today people search the web even for services they can find next door, rather than look at their parish magazine or in a newsagent’s window”.

This article made me think of a recent conversation with one of my client’s.  They were expecting a visit from one of the long established directory services and wanted to discus advertising.  In the past they had been spending a lot of money on half page adverts.  While it was possible to advise the client on what size advert to take.  I did discus the trends of more people moving to online search and crowdsourcing to find products or service.  I also added that in many cases, hardcopies of directories do not make it out of the plastic wrapping before going straight into the recycling.  All very similar thoughts to those expressed in the article in the Times.  See our free resources on local mobile search that covers some of these points.

So what does this mean to a small business?

1. You must have a website that contains basic business and contact details.

However, there are more and more websites being added to the internet every day and landing a position on the first page of search engines like Google is becoming increasingly harder. So:

2. To really give you business the best chance online you need an effective website that has been designed to provide the content that people are searching for.

This means ensuring that you conduct key search phrase analysis before designing the website.  You could design the best looking website.  But if it does not relate to what people are searching for it will never appear in the search engine results, you will have not visitors meaning no opportunity to win new customers.

Points to consider

You could build your own website, it saves money.  However, it will take a lot of your valuable time and it may not end up attracting visitors.

The flip side, you could choose a web design company that understands how to design a website to target the key search phrases for your market.  It will cost you money.  However, what it saves in time and more importantly, the visitors (aka potential customers) it may attract will prove a sound investment.

If you have any questions or would like more information of the comprehensive range of website design and online services provided by Digital Ark, do not hesitate to contact me.