Posts Tagged ‘local mobile search’

28. How Google Places Can Help a Small Business or Organisation

Saturday, January 28th, 2012

Before the inception of the internet, consumers relied heavily on phone books, newspapers and magazines in order to search out businesses. However; these means can be time consuming and unreliable. For example; those directories which are published yearly list many companies under the same heading, it may take time looking through the listings and a few phone calls to establish those closest to you.

The internet has fast become the most popular way in which to locate businesses as customers can find several companies in their area, relating to their requirements in just a few seconds. Google is one of the most used internet search engines and can offer a business an optimised business place page (Google Places) which can help them benefit from consumers using Google to locate their trade.

Google Places is a Free Service

Google Places is a free listing that not only helps businesses get found but allows them to offer potential customers so much more than just their company name, address, telephone number etc… Those using Google Places can upload photographs, videos, vouchers, customer reviews and so much more in order to inform customers of as much as possible, therefore standing a better chance of generating new and maintaining existing clientele.

Google Places Benefits from Optimisation

When creating a Google Places page optimisation is vital, search results displayed to a customer rely heavily on keywords and you should list as much information as possible. The best way to achieve this is not only with the use of photos and offers etc… but to ensure all keywords relating to what you can offer are specified.

Google Places Helps with Mobile Search

Using Google Places can also benefit businesses in respect of other technology. “Smart Phones” are fast becoming the latest trend in mobile phone technology and research has shown that ninety percent of owners have used their phone to conduct a search for a local business through Google. There are also numerous applications available with this technology that offer customers enticements such as vouchers and special offers for dealing with local businesses.

Keeping track of how the listing for your business is performing on Google is valuable information. When using Google Places, you will have a personalised dashboard that will show you information such as how often you were located on Google and from what areas customers are from. These and the other features of Google Places will help a business make more informed choices about how they interact with their customers and how they can get found on Google.

If you would like more information, please check our free resources for local mobile search.

Remember, if you have chosen our pay monthly website service, we will set up Google Places for free as part of the set-up of your website.

2. 5 Reasons Local Mobile Search is important

Wednesday, March 2nd, 2011

Did you know that the web is going local?

Did you know this is great news for local business?

I would like to share 5 reasons why you should be excited about the opportunity this presents.

Reason 1 – your customers are local

It is estimated that around 80% of people make purchasers within a 5 mile radius of home or where they work.  This means that there are already customers within your area using their computer or mobile phone to find you!

Reason 2 – old style advertising does not work

In the 1990’s and early ‘naughties’, reaching local customers meant phoning Yellow Pages, sitting down with the sales rep, agreeing size of advert and how many categories you wanted to be listed in and then paying quite a lot of money (I know I used to spend a couple of thousand pounds with a business I used to own).

That has all changed.  People use the web and mobile phone to find what they are after.  How many times has someone said ’just Google it”?  How many of you even look at the Yellow Pages when it arrives on your doorstep?

Old styles of advertising no longer works like it did in the past!

Reason 3 – Google knows search is local

Search has gone local.  Google, Yahoo, Bing, Facebook and many others have realised this and are investing to make sure that the end user is presented with the information they are looking for.  This includes recognising when a user is searching for something local.

Just type “plumbers in <your town>” and see what results Google returns.  As well as all the paid for adverts and organic results, the middle section will include results for local search and a map will appear to the right indicating the locations of each of the businesses.

This is great for small business as it gives you a real opportunity to get ahead of big business with their large advertising budgets.

Reason 4 – paid online advertising is expensive

Paid online advertising is becoming very expensive.

The cost of ‘pay per click’ advertising to appear on the first page of Google, Bing, etc can be very expensive for certain key search words i.e. mortgage.  Many small businesses can not afford to run a meaningful campaign to have their ads consistently appear on the front page.

Reason 5 – people search on the move

The advances in mobile smart phones such as the iphone, mean that many people are searching as they go about their daily routines.  This means that businesses who have set themselves up for mobile search are in pole position to make a connection with potential customers when they are ready to buy.

One of the things I love about my iphone is that you can open the Google Maps app, type in pizza and straight away it shows all the pizza takeaways close by.  Then by clicking on one of the locations shown on the map it gives you the details (and any special offers for smart local enabled businesses).  The number is also shown, you tap on it and you are placing your order.

This is very powerful and allows a better chance of converting someone into a customer.

In summary

  • Your customers are searching for local businesses like you.
  • Customers want to be able to find local businesses online and while they are on the move.
  • Local search allows local businesses to compete with big business.
  • It does not have to be expensive. 
  • Small businesses that do not set themselves up for local mobile search are missing out on business. 

If you would like more information, please take a look at my free video clip and resource pack available on my web site at Local Mobile Search.

Kind regards

Simon